Terms & Conditions

Please read carefully the following Terms and Conditions before accepting and booking

There is a minimum stay period of three nights for all of our apartments

DEPOSITS AND PART PAYMENTS

On commencement of booking, credit/debit cards details must be submitted and a deposit/part payment of 30% of the total price will be taken to secure the booking. The remaining 70% balance must be paid 30 days prior to arrival date.

Please, ensure your credit/debit card does not hold an expiry date prior to date booked.

By submitting your credit/debit card details, you are authorising management to debit your card to the value of any damages caused to the apartment during your stay.

Note that only the number and names of the persons stated when completing the check-in form are permitted to enter the apartment and use the facilities. The maximum number of guests allowed is 8.

if the required reservation is unavailable online, please call us on 028 7082 1288 or email [email protected]

CANCELLATIONS

If cancelled up to 30 days before date of arrival, 30% of total price of the reservation will be charged. If cancelled later, 100% of the total fee will be charged.

All cancellations must be made by emailing [email protected]

No show policy: In case of no-show, the total price of the reservation will be charged.

KEY COLLECTION, LOCATION AND CHECK-IN/CHECK OUT TIMES

To arrange for pick up keys to the apartment, please contact 2 days prior to arrival by telephoning 028 7082 1288 or email [email protected]

Main reception office is located at 24 Princess Street, Portrush BT56 8AX.

Additionally, make sure to arrange the returning of keys before your departure. Talk to the landlord if you are planning to leave early in the morning  to find a suitable time to deliver the keys back

Note: The only person allowed to collect keys and complete the check-in form is the person who made the booking.

Opening hours: 3:00 pm- 6:00 pm.

On arrival day, check-in time is between 3:00 pm and 6:00 pm.

On departure day, apartment must be vacated by 11:00 am.

Note it is a requirement of our terms and conditions that a passport or photographic drivers licence is produced at check-in for a copy to be taken of.

OTHER CONSIDERATIONS

All guests must be over 18 years of age unless accompanied by an adult.

Strictly no Stag or Hen parties

If the duration of your stay is ended early by management due to unrespectful behaviour, no refund of money will be given.

Please ensure you select the correct desired apartment when making your booking, as mistakes cannot be rectified.

 

By submitting, I agree that I have read and understood the terms and conditions.